Information Technology
Miami, FL Area Jobs
Miami, FL
Full-time
Information Services / Technology (IT)
Posted on August 15, 2017
Information Technology Support Analyst sought by Del Monte Fresh Produce Company in Coral Gables, FL. 40 hrs/wk. Duties: Support and maintain Information Technology (IT) business applications to ensure reliable and secure service for staff. Report, troubleshoot, and escalate system faults to ensure prompt resolution. Support the implementation of system upgrades to ensure applications remain compliant and aligned to business requirements. Support and develop business reporting tools to ensure the organization is able to maximize its use of business data. Work with colleagues and other staff to promote the effective use of business systems across the organization. Support the Application Director in the implementation of new business applications. Proactively identify risks and issues and drive creative solutions. Gather new functional requirements for proper escalation and reassignment. Maintain standards and procedures for all business functions. Manage project requests and ensure timely resolution. Ensure incident and service requests are handled within SLA and are in accordance with company policy. Min. Requirements: Bachelor's degree in Computer Science, Information Systems, Information Technology, Management Information Systems or related, or foreign equivalent; and 3 years of progressive experience in a system analyst role or related role; including 3 years of experience with Oracle Applications Modules 11i/R12. Experience with supporting custom reports, extensions, conversions, interfaces for Oracle Applications 11i/R12, and knowledge of Microsoft Office programs (i.e. Excel, Word, and Outlook, etc.). Please reply with resume to: Nushine Hosseini, 241 Sevilla Avenue, Coral Gables, FL 33134.