Senior Manager Administrative Services

University Enterprises, Inc.   Sacramento, CA   Full-time     Management
Posted on June 29, 2024
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Senior Manager Administrative Services 

Office of Water Programs 

REQUISITION #570838503 

University Enterprises, Inc. (UEI) at Sacramento State is seeking a Senior Manager Administrative Service for the Office of Water  Programs (OWP). OWP ( is an internationally recognized provider of training materials in a variety of media, as  well as a source of engineering and scientific research that fills the niche between academia and consulting engineering. Our team of  nearly 50 professionals, trained in a variety of academic disciplines, collaborates to produce high-caliber work that furthers our mission  to provide cost-effective solutions for protecting and enhancing water resources, public health, and the environment through training,  scientific research, and public education. OWP is a self-supported academic center within and located at Sac State. OWP develops and  publishes training manuals for operators of water treatment plants, water distribution systems, wastewater collection systems, and  municipal and industrial wastewater treatment and reclamation facilities. OWP also offers programs and materials for pretreatment  facility inspectors, environmental compliance inspectors, and utility managers. All training is offered as distance learning, using  correspondence, video, or computer-based/online delivery modes with opportunities for continuing education units and contact hours  for operators, supervisors, managers, and administrators. 

RATE OF PAY: $6,815 - $10,223 per month 

BENEFITS: UEI offers an excellent benefits package that includes: 

  • Participation in CalPERS Retirement Program 
  • Paid Vacation Time – starting at 10 hours accrued/month 
  • Paid Sick Time – 8 hours accrued/month 
  • Paid Holidays – 14 paid holidays per year including paid time off the week between Christmas Day and New  Year’s Day as the CSUS campus is closed 
  • Excellent medical benefits – 100% employer-paid medical & dental for employee-only coverage and low cost for  family coverage 
  • Educational Assistance Program for employees and/or dependents 
  • View a comprehensive list of all of the benefits at content/uploads/UEI_Benefits-At-A-Glance-Brochure_OWP.pdf

FILING DEADLINE: This position is open until filled with a priority review date of July 16, 2024. We will begin application  review on this date. 

APPLY ONLINE: To be considered, all applicants must apply through the UEI website at Applicants who apply outside of this link will not  be considered. 

CONDITIONS OF EMPLOYMENT: This is a full-time, exempt from overtime, benefited position, covered under the  California Public Employees’ Retirement System. Continued employment in this position is dependent upon the mutual  consent of University Enterprises, Inc. (UEI) and the employee, and either University Enterprises or the employee can, at  any time, terminate the employment relationship at will, with or without cause. 

The selected candidate must furnish proof of eligibility to work in the United States. University Enterprises, Inc. is not a  sponsoring agency (i.e. H-1B Visa).

It is strongly recommended that all University Enterprises, Inc. employees follow COVID-19 vaccine recommendations  adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health  (CDPH) applicable to their age, medical condition, and other relevant indications. 


  1. Bachelor’s Degree in business or related field or equivalent combination of education and/or work experience. 2. Demonstrated experience in an office environment as an administrator or staff leadership position, which  includes supervisory experience in personnel functions. 
  2. Demonstrated experience supervising staff. 
  3. Excellent interpersonal skills. Demonstrated skill in working effectively with a diverse population. 5. Demonstrated experience administering office procedures; and knowledge of modern office methods, practices,  and procedures. 
  4. Demonstrated experience in working with budget and operational projections, and the incorporation of such  projections into organizational planning efforts with the ability to solve problems creatively. 
  5. Demonstrated skill in prioritizing, planning, organizing, and coordinating many concurrent projects.  Demonstrated ability to independently assume broad responsibilities for complex functions. 8. Excellent oral and written communication skills including excellent command of English usage including  grammar, spelling, and punctuation. 
  6. Demonstrated experience working with computer applications including project management, database,  spreadsheet and word-processing and other software programs, such as the programs in the Microsoft Office  Suite. 
  7. Must pass a background check, which may include fingerprinting. Must continue to meet the established  standards. 


  1. Master’s degree in business or related field. 
  2. Documented knowledge of grants and contracts requirements and processes, preferably in an academic or non profit setting. 
  3. Demonstrated knowledge of human resources and payroll procedures. 
  4. Demonstrated knowledge of one or more of the following areas: training material development, training system  management (scheduling, production, etc.), and customer relationship/satisfaction management. 


With or without a reasonable accommodation: Sit for extended periods; frequently stand and walk; manual dexterity  and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office  equipment including computers, telephones, calculators, copiers, printers, scanners, and fax machines. 


Work is performed in an office environment; continuous contact with staff, campus community, the public, and other  agencies. 


Under the general direction of the Associate Director of Business Operations, the Senior Manager Administrative Services  ensures smooth daily operations for the Office of Water Programs. This includes supervising staff and operations in the  Customer Support Group, Technical Publication Group, and Graphic Design Group. The position will be responsible for  maintaining all personnel transactions and confidential documents for OWP. Particular emphasis of this position is  managing a broad range of new initiatives, projects, information, and documentation related to the development and  production of OWP training materials. The position is a member of the leadership team and may represent OWP as needed  in national and statewide meetings and conferences. The position reports directly to and receives general direction from  the Associate Director of Business Operations. Reporting to this position are the Administrative Support Coordinator - Training, Onboarding and Administrative Analyst, Technical Publications Manger, and the Graphic Design Supervisor.

The specific duties and responsibilities are as follows: 

  1. Works with the Associate Director and leadership team to establish, revise and implement policies and  procedures related to daily processes, staff training and development, staff retention, and hiring plans. Develops  recommendations for policy and procedural changes. Identifies trends and recommends action plans to improve  processes, procedures, and initiatives. Maintains and disseminates current University Enterprises Policies and  Procedures to OWP staff. 
  2. Ensures the implementation of day-to-day operations. Directly supervises staff and student assistants. Reviews  and approves employee timesheets. Prepares performance evaluations for immediate staff and makes  recommendations for pay for performance. Effectively coaches, counsels, and resolves employee problems and  discipline issues. Establishes annual goals, training, and development plans that support the OWP mission. 
  3. Oversees staffing needs for the OWP Training Group, including planning, advertising, and scheduling interviews.  Processes job action forms to complete hiring process for all of OWP. Proposes new or revised positions, as  necessary. 
  4. Develops job descriptions for Associate Director’s approval and follows through with implementation and  submission to Human Resources. Investigates and recommends setting of salary ranges in concurrence with the  Associate Director and the Executive Director. 
  5. Maintains all confidential documentation relevant to OWP operations, including personnel files such as  timesheets and performance evaluations, and financial documents. Ensures compliance with federal, state, and  local laws and regulations. Reviews and approves invoices for consultants, contractors, and vendors in  accordance with OWP policies and procedures. 
  6. Keeps the Associate Director informed on daily activities and any implementation issues. Maintains open  channels of communication to OWP staff by holding regular staff meetings and is responsible for preparing the  agenda and the minutes for the meetings. Practices good customer relations and emphasizes and trains staff in  conducting good customer relations practices. Coordinates development and production of the annual report. 7. Researches and analyzes manual sales and course enrollment data. 
  7. Works collaboratively to review results of analysis and to develop forecasts and recommendations. 9. Assists the Associate Director and Executive Director in planning activities that ensures the success of OWP in  meeting its mission. This includes evaluating office equipment needs and suggesting and implementing new  processes to improve customer service delivery. 
  8. Plans, oversees, and administers department specific programs and projects in such areas as safety and risk  management, training and development, procurement, and monitoring of activities. 
  9. Prepares and delivers presentations at regional and national conferences as needed. Represents OWP in  national and regional meetings and conferences by serving on committees as needed to promote and  disseminate OWP’s educational materials. 
  10. Other Duties: May perform certain office tasks to ensure no disruption of the daily activities. 

Note: This position vacancy is with University Enterprises Inc., an auxiliary organization of California State University, Sacramento. This is not a  University position; the incumbent will be an employee of University Enterprises. University Enterprises operates commercial enterprises on the  California State University, Sacramento campus; it is responsible for grant and contract management and fiscal services for University research and  sponsored programs and provides fiscal services to University related agencies and activities. University Enterprises is a non-profit corporation  governed by a board of directors in conformance with the appropriate State of California codes and policy directives of the Board of Trustees and the  campus administration.

University Enterprises is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of University  Enterprises that all employees and applicants shall receive equal consideration and treatment. All recruitment, hiring, placement, and promotions  will be on a basis of qualifications of the individual for the position being filled, regardless of race, color, religion, ancestry, national origin, age (over  40 years), sex, sexual orientation, marital status, medical condition (diagnosis or history of cancer)*, citizenship, veteran status, or physical or mental  disability. Any persons who feel that they have been discriminated against in connection with an application for employment should contact  University Enterprises' Director of Human Resources at (916) 278-7003. *As defined in Section 12926(F), Government Code 12990.  


In compliance with the Jeanne Clery Disclosure of Campus Security Police and Campus Crime Statistics Act, California State University, Sacramento  has made crime reporting statistics available on-line at Print copies are available in the CSUS library and by  request from the CSUS Office of Public Safety and the Office of the Vice President for Student Affairs. 

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