ASSISTANT DINING SERVICES SUPERVISORS

University Enterprises, Inc.   SACRAMENTO, CA   Full-time     Hospitality
Posted on September 10, 2019
Job Title Assistant Dining Services Supervisor
Worksite City Sacramento, California
Advertised Salary Range $2,988 - $4,183
Temporary No
Length of Appointment N/A
Hours per week Regular (full-time) Employee – 40 hours per week (Benefited)
FLSA Non-Exempt
Broad Scope and Function

University Enterprises, Inc (UEI) at Sac State is seeking two Assistant Dining Services Supervisors for venues on campus. Campus Dining offers dining locations throughout the north and south ends of the Sacramento State campus. With a mission to provide our patrons an excellent dining experience, we strive to provide a wide selection of affordable and quality menu items at a variety of ethnic and mainstream restaurants. Our eateries also provide special dietary options for the vegan and vegetarian members of the campus community. Campus Dining prides itself on its sustainable practices through the continued use of: sustainable food purchasing, recycling and waste reduction practices, green packaging and materials, eco-friendly cleaning supplies, and energy-efficient appliances.

The position assists with directing, coordinating, and supervising the daily operations of one or more retail food units for Dining Services in an efficient and cost effective manner.

Reporting Relationship

The position reports directly to and receives general direction from the Dining Services Manager. The position assists with the supervision of Full-Time Hourly and Part-Time staff.

Conditions of Employment

This is a full-time, non-exempt (eligible for overtime pay), benefited position that is covered under the California Public Employees’ Retirement System. Continued employment in this position is dependent upon the mutual consent of University Enterprises and the employee, and either University Enterprises or the employee can, at any time, terminate the employment relationship at will, with or without cause.

Work Schedule

Hours vary and may include some evenings and weekends.

Minimum Qualifications

1. Demonstrated increasing responsible experience in food service planning, operations, and sales.

2. Demonstrated related experience in the principles, techniques, practices, and procedures of food service operations, storage, and service in a volume retail environment; operation, maintenance, and use of kitchen equipment; customer relations methods and techniques; cash handling and management; inventory management; and food service sanitation and safety.

3. Ability to direct, coordinate, and supervise the assigned areas; establish and maintain good customer relations; organize data, maintain records, and prepare reports; and communicate effectively.

4. Ability to ensure products and services meet the needs of customers and assist with the development and implementation of sales strategies and plans.

5. Ability to establish and maintain effective working relationships with all levels of employees and/or customers while maintaining a professional demeanor and exercising tact and good judgment.

6. Demonstrated knowledge of supervisory skills or techniques needed to hire, train and mentor employees.

7. Demonstrated experience with computers including word processing and spreadsheet applications, such as Microsoft Word and Excel.

8. Demonstrated ability to establish and maintain job priorities when there are changes in workload, frequent interruptions, and/or competing deadlines.

9. Excellent oral and written communication skills.

10. Excellent customer service skills.

11. Demonstrated ability to analyze products, procedures, and services sufficient to recommend and implement effective solutions and/or alternatives.

12. Must pass a background check, which may include fingerprinting. Must continue to meet the established standards.

Preferred Qualifications

1. Prior work experience in a fast paced college or university food service environment.

2. ServSafe Certification

Physical Requirements

Stand and walk for extended periods; manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of food service equipment, office equipment, telephones, calculators, and cash registers. Ability to lift up to 25 pounds, as needed.

Working Conditions

Work is performed in an office, food service, and kitchen environment; some exposure to heat and moisture; some exposure to grease and oils; continuous contact with staff, campus community, and public.

Project Description  
Job Duties

 

Job Duty

01. Assists with the coordination and supervision of the daily operations and personnel at one or more retail food units for the Dining Services Division in an efficient and cost effective manner, ensuring high quality services and operations are maintained.

Job Duties

 

Job Duty

02. Meets with the Dining Services Manager to review income and expense goals and assists with ensuring unit operations such as food and labor costs, and revenue are within budgeted projections. Ensures that proper portions and cost controls are followed.

Job Duties

 

Job Duty

03. Assists with hiring, supervising, training, and evaluating assigned entities’ staff. Supervises staff consistent with University Enterprises policies; assists with scheduling and training staff; covers shifts for employee breaks, lunch hours, and absences when necessary; notifies the Dining Services Manager of any personnel concerns; may counsel staff and provides corrective action if necessary; meets with staff to communicate updates and/or changes to service needs, as needed.

Job Duties

 

Job Duty

04. Ensures proper quality control and service of food and drinks; ensures that food preparation methods meet or exceed established standards. Ensures safety and security standards are followed; monitors the cleaning and HACCP list daily to ensure these tasks have been completed; monitors equipment in all working areas and notifies appropriate person when repairs are needed; responds to customer questions, problems, and complaints; supervises customer service; assures services and products offered meet or exceed standards.

Job Duties

 

Job Duty

05. Assists with ordering and maintaining proper inventory of supplies to maintain adequate services; purchases and maintains the storage and inventory of food supplies; works with Purchasing Manager to ensure proper transfer of food and supplies to units. Checks in orders, places orders, and communicates with the appropriate vendors.

Job Duties

 

Job Duty

06. Oversees cash handling and reconciliation daily; opens food stations; sets up cash registers with appropriate cash bag and trains shift leads to open and close cash drawers; ensures the proper opening and closing, cash handling procedures are completed; conducts cash audits for assigned eateries.

Job Duties

 

Job Duty

07. Directs and oversees the condition and sanitation of assigned eateries; ensures proper and safe operation of equipment; guarantees the environment meets or exceeds standards and is attractive, clean, safe, and sanitary.

Job Duties

 

Job Duty

08. Maintains records and prepares sales reports; prepares and submits payroll and timekeeping records of assigned eateries; ensures waste sheets are completed weekly and sales and labor P & L reports are completed daily.

Job Duties

 

Job Duty

09. Performs yearly asset inventory for assigned eateries; makes recommendations for capital equipment purchases and disposals; completes necessary paperwork for Business Services, as needed.

Job Duties

 

Job Duty

10. Represents Dining Services operations and functions and maintains good relations with the campus community, other organizations, and the public.

Job Duties

 

Job Duty

11. Assists with assessment of marketing needs for assigned eateries and provides recommendations for promotions, menu updates, signage changes, and other marketing related items.

Job Duties

 

Job Duty

12. Performs other job-related duties as assigned.

Posting Detail Information

 

Posting Number B012F19
Number of Vacancies 2
Position End Date (if temporary)  
Open Date 09/06/2019
Close Date 09/20/2019
Open Until Filled No
Special Instructions Summary

If you do not include both a cover letter and resume with your application, your application materials will not be considered. Please include your employment history in the “Employment Experience” section of your application in addition to submitting your resume and cover letter.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this position?
    • UEIJobs Website
    • Interest Card Emails
    • Twitter
    • Indeed
    • Career Fair
    • Campus Career Center
    • LinkedIn
    • Personal Referral
    • Sacramento Bee
    • Careerbuilder
    • Internal Job Posting
    • The WELL hiring expo
    • Other
  2. If other, please specify.

    (Open Ended Question)

  3. * Do you have demonstrated increasingly responsible experience in food service planning, operations, and sales?
    • Yes
    • No
  4. * Please describe your experience in food service planning, operations and sales.

    (Open Ended Question)

  5. * Do you have experience in the principles, techniques, practices, and procedures of food service operations, storage, and service in a volume retail environment?
    • Yes
    • No
  6. * Please describe your experience in the principles, techniques, and procedures of food service operations, storage and service in a volume retail environment.

    (Open Ended Question)

  7. * Do you have any supervisory or leadership experience?
    • Yes
    • No
  8. * In detail, please describe your prior supervisory or experiences which would qualify you for this position.

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Cover Letter
  2. Resume