Office Technician
Office Technician
Sacramento Metropolitan Fire District
is currently accepting online applications.
Interested applicants
can apply online at www.metrofire.ca.gov/careers
Final Filing Date: 11/8/17 5:00 pm
Salary $40,401.24 - $48,971.04 Annually
Under general supervision, the incumbent performs a variety of routine clerical support functions related to the activities and operations of the District which may include more than one of the following: filing, data entry, routine typing/word processing, screening calls/visitors, handling mail, maintaining records, and sorting/compiling records and documents. The position incumbent receives close to general supervision within a framework of policies and procedures.
The position incumbent is responsible for performing routine office clerical duties, requiring basic knowledge of District wide procedures and practices and possess the ability to solve routine problems. The position incumbent has considerable public contact and provides information regarding District operations and policies. The position incumbent is expected to independently perform a full range of duties with only occasional instruction or assistance, and usually exercise some independent initiative, discretion, and judgment in matters related to work procedures and methods.
This job description is intended to convey information essential to understanding the scope of the position; it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.
1. Answers phones and or/assists the public or others which may include taking messages, responding to questions or requests for assistance, screening and referring to sources of information, providing forms and explaining procedures for completion.
2. Performs a variety of routine clerical support functions related to the activities and operations of the District.
3. Uses a keyboard to perform simple typing of memos, form letters and other standardized documents or to enter, access and retrieve information from automated systems; operate other standard office machines and equipment.
4. Receives, opens, sorts, and distributes mail.
5. Uses personal computer and/or computer terminal for input, verification, and retrieval of information; may generate routine reports.
6. Process documents or materials including such tasks as sorting, collating, batching, labeling, reproducing, routing, and stocking supplies.
7. Maintains a variety of computerized and/or manual records and files, logs, and other forms of information; compiles and organizes data; determines document classification; generates routine, statistical, and special reports.
8. Reviews documents to verify accuracy and completeness; gathers and organizes information from a variety of sources; proofreads or reviews documents to verify accuracy and completeness.
9. Prepares bills, orders, notes, receipts, permits, licenses; performs basic arithmetic operations; receives fees when the amount is readily obtainable by simple computations, or from fixed schedules; posts data, and keeps records.
10. Provides support services to one or more employees, including such tasks as scheduling appointments and meetings, maintaining calendars and screening mail.
11. Performs difficult to complex issues or problem research, which may involve compilation of information including numerical data. Regularly handles material of a confidential nature.
12. Interprets material received into the work area for priority and program responsibility.
13. Has a high level of contact with District managers/supervisors involving requirements for discretion and ability to answer questions related to the work area.
14. Acts as an advisor to District supervisors or managers regarding District program practices and procedures.
15. Other related duties as assigned by supervisor.
MINIMUM QUALIFICATIONS:
Offers of employment are contingent upon successful completion of a background check and a physical to include a drug screen.
The education or experience requirements may be modified or waived at the sole discretion of the Fire Chief. At least one of the education or experience requirements must be met; both requirements cannot be modified or waived. The Sacramento Metro Fire District Board of Directors shall be notified of any such modifications or waivers.
Age
Must be at least eighteen (18) years of age.
Education and Experience
Education must be obtained through a post secondary institution currently accredited by any accreditation body recognized by either the Counsel for Higher Education Accreditation (CHEA) or the United States Department of Education.
Required:
1. Possess a high school diploma or equivalent GED certificate.
2. Two (2) years of experience that would be applicable to the required essential functions of the position.
Desirable:
1. Bilingual ability.
Knowledge of:
1. Correct English usage and principles of writing and grammar, including proper report and correspondence format, and correct spelling and proper word usage, punctuation, and sentence structure.
2. File organization methods and practices.
3. Modern office methods, practices and procedures including filing and operating office equipment.
Ability to:
1. Establish and maintain harmonious and effective working relationships with a variety of people that include senior management, employees, outside agencies, and the general public.
2. Learn the procedures and regulations governing the area of assignment, and the terminology and documents used and apply that knowledge to the specific operations of the office.
3. Understand and follow oral and written directions.
4. Effectively communicate orally, accurately receiving and transmitting information.
5. Proofread written materials to identify errors in punctuation, spelling and grammar.
6. Perform basic arithmetic computations, compile and calculate statistics within specific guidelines.
7. Learn to operate and use a variety of office machines and computer hardware related to the assignment.
8. Establish and maintain accurate manual or computerized records and files; prioritize workload to meet established timelines.
9. Use designated software programs such as spreadsheets, databases, and word processing and/or specialized records management systems as related to the assignment.
10. Use of District means of transportation to travel among District facilities may be required for some assignments.
11. Establish and maintain cooperative relations with the public on situations requiring tact and poise.