Operations Data Analyst #23-1

Sacramento Metro Fire   Mather, CA   Full-time     Information Services / Technology (IT)
Posted on September 15, 2023
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$94,064.28 - $114,170.52 Annually


Rancho Cordova, CA

Job Type


Job Number




Opening Date


Closing Date

10/13/2023 4:00 PM Pacific



CalPERS retirement: Classic employee 3% @ 60, PEPRA employee 2% @ 62

Health Benefits
CalPERS health insurance offering variety of HMO's and PPO's. District contributes 92% of the health plan premium and the employee is responsible for the remaining 8% of the premium. Dental and vision insurance are also paid by the District.

Life Insurance
$20,000 for the first probationary year and $100,000 thereafter.

Paid Time Off - 12.43 hours / month
Sick Leave - 17.22 / month
Paid Administrative Leave – 80 hours/year
Child Birth Paid Disability Leave – 6 weeks/per child
Holiday - 12 designated paid holidays per year

Education incentive - up to 10.5% max
Continuing education - 5% of base pay after 24 hours of continuing education hours
Longevity - 2% of base pay starting at 10 years of service 


Under general supervision, administers and coordinates processes supporting the District’s incident data collection and analytics program; operates an array of software applications to collect, validate, aggregate, integrate, and analyze incident data; manages automated and custom data reporting processes; develops and implements quality assurance and quality control processes including performing technical assessments and providing recommendations; performs other duties as assigned.

Examples of Duties / Knowledge & Skills

This job description is intended to convey information essential to understanding the scope of the position; it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

Regular and reliable attendance is a requirement of the job. 

1. Administers and coordinates the District’s incident data collection and analytics program to support automated and custom data reporting; maintains proficiency in the District’s incident data collection systems and applications.

2. Works with internal and external stakeholders to define data collection and reporting needs and ensure functional integration between various internal and external incident data collection application systems and interfaces including computer-aided dispatch, incident command, incident reporting, and investigations reporting applications. 

3. Manages incident data collection workflow throughout the District; implements quality assurance and quality control processes to validate source data; aggregates data from multiple sources; performs quantitative data analysis.

4. Facilitates automated data reporting and assembles custom reporting of operational data for internal and external uses; manages compliance with periodic and annual reporting requirements.

5. Designs, produces, implements and validates complex reports. 

6. Collects, analyzes and converts complex raw data and comprehensive information into written reports.    

7. Evaluates data collection sources, workflow and processes; conducts periodic needs assessments to assist with strategic and operational planning as it relates to the District’s incident data collection and analytics program; develops or makes recommendations on policies and procedures for improvements to the District’s incident data collection and analytics program, including new technology solutions.  

8. Identifies, analyzes, and interprets trends or patterns in complex data sets.   

9. Provides technical expertise to ensure the quality and accuracy of the data, the process and presents it in a way to make better business decisions.  

10. Assists in the testing, evaluating, planning, budgeting, and implementation of data collection and analytics systems, products and applications for District use; performs installation and configuration duties and related data migration, conversion and maintenance as needed.

11. Performs configuration, testing and troubleshooting for interfaces that support the District’s incident data collection and analytics program; provides technical support to end users of incident data collection applications; serves as liaison between end users and IT Division to work with software application vendors to identify and resolve application issues.

12. Provides training to end users of data collection applications; prepares and updates user documentation for incident data collection applications.  

13. Communicates and works with internal and external stakeholders in related fields of work to facilitate continuous improvement in the District’s data collection and analytics program.

14. Performs other related duties as assigned by supervisor.

Minimum Qualifications & Requirements

Offers of employment are contingent upon successful completion of a background check and a physical to include a drug screen.

The education or experience requirements may be modified or waived at the sole discretion of the Fire Chief.  At least one of the education or experience requirements must be met; both requirements cannot be modified or waived. The Sacramento Metropolitan Fire District Board of Directors shall be notified of any such modifications or waivers.  


Must be at least eighteen (18) years of age.

Education and Experience 

Education must be obtained through a post-secondary institution currently accredited by any accreditation body recognized by either the Counsel for Higher Education Accreditation (CHEA) or the United States Department of Education.


 1. A Bachelor's Degree in Computer Science, Management Information Systems or closely related field.

2. Five (5) years of professional level experience performing administrative, budget, systems, or item analysis that demonstrate the knowledge and abilities listed below, including professional level experience managing, configuring and supporting various software applications  Examples of qualifying experience would include item or program analysis, and the preparation of reports and recommendations for solutions of organizational challenges, procedures or programs.


1. Strong knowledge of Software-as-a-Service (SaaS) system modules and processes commonly used in the fire service such as Image Trend, Tablet Command, Computer-Aided Dispatch, etc.  

2. National Fire Incident Reporting System (NFIRS) and National Emergency Medical Services Information System (NEMSIS) requirements.

Supplemental information

Physical Requirements

Maintain physical ability and stamina to meet position tasks and responsibilities.  Physical abilities must commensurate with the essential functions of the position. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position.

No person shall pose a threat to themselves or to the health and safety of other individuals in the work place, or to the public they serve.


Possession of and ability to maintain a current valid California Driver’s License, Class C, is a condition of employment.


Sacramento Metropolitan Fire District


10545 Armstrong Ave, Suite 200

Mather, California, 95655