Call Center Classified - Inside Sales
Posted on January 30, 2018
The Inside Retail Sales Classified is responsible for sales growth and retention of current business creates new business opportunities through up-selling to existing clients in key categories and provided client satisfaction through ROI data.
- Inside Sales (Call Center)
- Comfortable selling all channels
- Drive growth for accounts buying classifieds including legal notices, celebration announcements, and obituaries
- Provide Personalized business solutions to clients
- Prospect potential opportunities and maintain relationship with existing clients including large funeral homes, home, and business services
- Verify all aspects of the ad with the customer prior to placement for accuracy
- Effectively position our value proposition and set client expectations
- Manage relationships with clients to ensure they receive best-in-class service. Identify opportunities for cross-selling and up-sell
- Service the clients if any post-sale issues occur
- Displays accuracy with billing systems and other inputs.
- Manages a quick sales cycle well
- Is able to make an immediate connection with a client over the phone
- Accurate with type, test, spelling, and grammar