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Call Center Classified - Inside Sales

Sacramento Bee
Sacramento, California Full time
Posted on January 30, 2018

The Inside Retail Sales Classified is responsible for sales growth and retention of current business creates new business opportunities through up-selling to existing clients in key categories and provided client satisfaction through ROI data. 

$19.50-$22.00hr DOQ

Job Summary:

  • Inside Sales (Call Center)
  • Comfortable selling all channels
  • Drive growth for accounts buying classifieds including legal notices, celebration announcements, and obituaries
  • Provide Personalized business solutions to clients

Primary Responsibilities:

  • Prospect potential opportunities and maintain relationship with existing clients including large funeral homes, home, and business services
  • Verify all aspects of the ad with the customer prior to placement for accuracy
  • Effectively position our value proposition and set client expectations
  • Manage relationships with clients to ensure they receive best-in-class service.  Identify opportunities for cross-selling and up-sell
  • Service the clients if any post-sale issues occur
  • Displays accuracy with billing systems and other inputs.

Key Standards:

  • Manages a quick sales cycle well
  • Is able to make an immediate connection with a client over the phone
  • Accurate with type, test, spelling, and grammar