In-Store Asset Protection Agent

3154BR

In-Store Asset Protection Agent

Redding, California

Job Description - Overview

The Loss Prevention Department of Hobby Lobby is currently seeking a full time In-Store Asset Protection Agent for the Redding, California area, who will be tasked with protecting our stores from the losses associated with theft and fraud.

Requirements of this position include, but are not limited to: 

• Providing inconspicuous surveillance in our Redding Hobby Lobby store in order to identify and apprehend shoplifters, deter shoplifting, and detect possible refund fraud participants, thereby improving store shrinkage.
• Awareness of the laws governing this jurisdiction as to the requirement imposed for proof of shoplifting and right regarding the apprehension / detainment of suspects. 
• Completion of incident reports, as well as completion and filing of proper paperwork on all apprehensions.
• Effectively communicating concerns and/or observations to the appropriate contacts in the Loss Prevention Department. 
• Thoroughly learning, understanding, and maintaining a working knowledge of the camera system in order to review video footage. 
• Upholding strict confidentiality of proprietary information and practices.
• Possessing an aptitude for handling stressful, unpredictable, or potentially dangerous situations with sound and rational judgment. 
• Assisting with investigations involving possible internal theft by employees. 
• Building and maintaining a positive and cooperative relationship with local law enforcement. 
• Providing weekly comprehensive reports to Loss Prevention regarding all recoveries, apprehensions, suggestions on proactive measures which could be implemented, perceived risk observations and assessments, and general updates. 

• Valid driver's license for business travel
• Clean driving record
• Ability to pass a drug screening test 
• High school diploma or equivalent
• Excellent observational skills
• Prior retail/loss prevention experience preferred
• Ability to spend up to 100% of working time standing 
• Ability to work flexible hours including: night, weekends, and holidays 

• Starting wage $17.00 / hour; negotiable based on experience
• 401K program 
• Health and Dental Insurance  
• Flexible Spending Plan
• Paid Vacation
• Employee Discount 
• Mileage Reimbursement