IT Analyst/Programmer II

East Carolina University   Greenville, NC   Full-time     Information Services / Technology (IT)
Posted on June 10, 2024
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IT Analyst/Programmer II


Position Number: 500037

Vacancy Open to: All Candidates

Department: AFH IT Enterprise Info Systems

Department Homepage:


Division: Administration & Finance

Classification Title: IT Analyst Programmer II

Competency Level:

Working Title: IT Analyst Programmer II

Number of Vacancies: 1

Full Time Equivalent (FTE): 1.000

Full Time or Part Time: Full Time

Anticipated Hiring Range:

Salary Grade Equivalency:

Work Schedule:

Work Hours:

Position Location (City): Greenville

Job Category: Non-Faculty Information Technology


Organizational Unit Overview:


Information Technology and Computing Services (ITCS) is the central agency that supports enterprise-wide computing at East Carolina University. ITCS, through innovative information technology initiatives and service, provides opportunities for the ECU community to excel in teaching, research, and service using state-of-the-market technology and collaborative environments. ITCS is first and foremost committed to providing excellent information technology support for faculty, staff, and students. ITCS partners with campus departments, other universities, and industry to make strategic investments in information technology infrastructure that will help maintain a competitive advantage in administrative applications, faculty research, and outreach to the state and nation. We will achieve this through increasing the core functions and deploying appropriate technology throughout the university.


Enterprise Information Systems (EIS) is responsible for the design, development, implementation, operation and enhancement of administrative computer applications for over 28,000 students and over 7,000 employees at ECU. Systems supported include Finance, Human Resources, Student, University Advancement, Document Imaging, and the PiratePort Portal. EIS works closely with central offices across campus, including numerous steering committees, to ensure administrative systems meet the needs of the university.


Job Duties:


  • Formstack administration, workflow design, consulting, training, and support.
  • DocuSign administration, template/powerform design, consulting, training and support.
  • This position will be the primary technical resource within the Xtender and Banner Security team.
  • This position will also provide primary support for Kronos security. .
  • Other duties such as project management, team cross-training, and duties as assigned.


This position may be eligible for Flexible Work Arrangements (FWA) under the ECU FWA Policy.


The standard work schedule for this position will need to be adjusted to meet the position requirements, which include and are not limited to evening and weekend hours to perform scheduled and unscheduled workload requirements to maintain University operations.


Minimum Education/Experience:


Bachelor’s degree and 2 years of relevant experience or equivalent combination of education and experience.


License or Certification required by statute or regulation: N/A

Preferred Experience, Skills, Training/Education:


  • A technology related degree with an emphasis on computer science is preferred.
  • Previous experience with enterprise applications including deployment, management, and technical support – with preference given to Formstack, DocuSign, or other cloud-based enterprise applications.
  • Ability to effectively communicate with a broad base of clients on a technical and non-technical level.
  • Excellent customer service skills – both written and verbal.
  • Prior experience managing enterprise level projects.
  • Experience managing Banner and/or Kronos security is preferred.
  • Ability to work as an independent, productive, responsive, self-motivated member of a team in high pressure situations.
  • Experience and knowledge with SQL is a plus.


License or Certification required by the Department:

Special Instructions to Applicant:

Job Open Date: 06/06/2024

Job Close Date:

Open Until Filled: Yes


Quick Link for Direct Access to Posting:


Alternate option:




East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.


Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or

Eligibility for Employment:


Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Office of Human Resources Contact Information:


If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

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