SHASCOM Director.
SHASCOM Director (Shasta Area Safety Communications Agency)
Closing Date/Time: Tue. 06/18/19 5:00 PM Pacific Time
Job Type: Full-Time
Location: Redding, California
Salary: Up to $10,100 monthly based on qualifications.
Description:
The Shasta Area Safety Communications Agency (SHASCOM) is accepting applications for SHASCOM Director.
For more information and to apply by June 18, 2019 go to: www.cityofredding.org/jobs
SHASCOM is a joint powers agency that provides 9-1-1 and dispatch services for the Anderson Police Department, the Redding Police and Fire Departments, the Shasta County Sheriff's Office, and the County's EMS providers. The agency is an independent California special district that is governed by a Board of Directors made up of the Anderson City Manager, The Redding City Manager and either the Redding Police or Fire Chief, The Shasta County Executive Officer and the Shasta County Sheriff. The Board of Directors utilizes a Director to carry out its goals and objectives for the agency.
The Director reports to the Board of Directors and is responsible for the efficient management of SHASCOM in order to ensure quality support to member organizations, excellent customer service, and the highest level of safety for those who provide emergency services and for the public who depend on SHASCOM services. The Director’s position is an executive level job, with all the associated demands and responsibilities associated with managing a “stand-alone” professional Agency.
The Director exercises considerable judgment and discretion in managing day-to-day activities: supervising management and administrative staff; interacting with other Agency executives; and the media, public, and vendors. The Director serves as the final decision maker in matters relating to budget, hiring, promotion, equipment acquisition, discipline, planning, policies, training, and goalsetting. SHASCOM is part of the local public safety network.
Duties:
Duties performed include, but are not limited to:
- Directs, plans, and oversees the work of the Operations Manager, Support & Training Manager, Systems Administrator and Administrative Support Office, including preparation of evaluations and assignment of projects. Additional responsibility for new staff may be assigned.
- Confers and meets as needed with the Board of Directors concerning administrative and fiscal issues and makes appropriate recommendations, suggestions and decisions.
- Plans, coordinates, directs, and participates in the development and implementation of administrative, operational, and strategic goals, and objectives, policies, and procedures. Prepares certain contracts, Memorandums of Understanding and Letters of Agreement. Administers agency grants.
- Serves as the final arbiter in hiring, disciplinary, and labor relations decisions and actions. Works closely with employee organizations and develops methods to enhance employee relations.
- Manages the financial activities of the agency, including, but not limited to: accounting, accounts payable, accounts receivable, purchasing, fixed assets, revenue and expenditure recordation, budgeting, grants, budget controls, and strategic/business planning.
- Represents the agency at meetings, conferences and seminars with other government agencies, business groups, citizen groups, professional associations and the public. Serves as primary media and public relations contact.
Typical Qualifications:
Knowledge of: Practices and trends in public safety and emergency communications, operations, and administration; principles and methods of 9-1-1 emergency telephone systems and standard telephone operations; Federal Communications Commission Rules and Regulations pertaining to the operation of public safety dispatching centers and related radio equipment; principles of personnel management and supervision; standard budget practices and is familiar with the Brown Act. Knowledge of current trends in new technology, including, but not limited to, NGen 9-1-1, VoIP, RoIP is desirable.
Abilities: The ideal candidate will serve in a key leadership role working collaboratively with all public safety agencies and represent SHASCOM as a liaison for state and federal regulatory entities. Ensure clear and succinct communication of vision to all staff, from training new employees, to providing briefings for the Board of Directors or other executives. Candidates should be able to effectively lead, delegate and provide direction for SHASCOM staff through daily operations with an emphasis on providing the highest quality customer service to the community in which they serve. Must have a commitment to represent the agency and attend training as necessary to continue SHASCOM’s role as a leader in the consolidated dispatch environment. Communicate effectively during critical incidents and provide both written and verbal direction to staff and other various stakeholders. Candidates should possess the ability to develop, formulate, and write strategic and long range plans and goals for the organization.
Education: Candidates for this position would typically possess a Bachelor’s Degree, or equivalent work experience in public safety communications supervision or management, with 2 years of work experience as a manager/supervisor in a PSAP/ Communications Center equaling one year of college level study. NENA Emergency Number Professional (ENP) certification and Advanced EMD certifications are desirable.
Experience: Candidates shall have a minimum of six (6) years experience as a supervisor or four (4) years experience as a manager in a governmental public safety related field. Desired candidate should have training and experience in budget management, accounting methods, employee relations, and project management. Candidates with experience in working with a Board of Directors; working in a multi-discipline consolidated communications center, and labor relations may be given preference. Experience in grant writing and grant administration is desirable.
AN EQUAL OPPORTUNITY/FEDERAL AFFIRMATIVE ACTON EMPLOYER